Concepedia

Concept

professional selling

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1.2K

Publications

69.3K

Citations

2K

Authors

786

Institutions

Definition

Professional selling is a research domain within business and marketing disciplines that investigates the processes, strategies, and interpersonal dynamics involved in the direct exchange of value between individuals or organizations in commercial contexts. This field focuses on understanding the behaviors, skills, and ethical considerations necessary for effectively identifying customer needs, presenting relevant solutions, negotiating terms, building and maintaining relationships, and achieving mutually beneficial outcomes. Its significance lies in its critical contribution to organizational revenue generation, customer relationship management, and the broader understanding of human interaction within economic exchange systems.

Ontological type

Core Processes

Salesperson Competencies

Customer Relationship Dynamics